Broadway Café assignment: What would be the single most important and practical way the Broadway Café could use information technology to improve the order-taking and fulfillment process?

Explore the Cohesion Case and complete Making Business Decisions II, found under Competitive Advantages. In this activity, you conduct a Business Process Re-engineering for the Broadway Cafe. Identify at least five specific recommendations to improve the order-taking and fulfillment processes at the Broadway Café, as they are depicted in the diagram. Business Process Re-engineering is discussed on page 31-32 in our textbook. It may also be helpful for you to use the Internet to research BPR further.

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